Sign up
Add Credits

Refunds & Cancellations

Refund & Cancellation Policy
Effective Date: April 29, 2026

1. Overview

This Refund & Cancellation Policy governs subscription purchases for Adaptive Leaders Studio, including access to digital learning programs, coaching services, and related offerings.

By purchasing a subscription, you agree to this policy.

2. Subscription Billing

Subscriptions may be billed on a monthly or annual basis, depending on the plan selected.

  • Subscriptions automatically renew at the end of each billing period
  • Billing will continue until the subscription is canceled
  • You are responsible for maintaining accurate and valid payment information

3. Cancellation Policy

You may cancel your subscription at any time.

  • Cancellation will take effect at the end of the current billing period
  • You will retain access to Adaptive Leaders Studio and included services until the end of the paid period
  • No further charges will be made after cancellation takes effect

Cancellation does not result in immediate termination of access.

4. Refund Policy

All subscription purchases are non-refundable, except where required by applicable law.

  • No refunds are provided for partial billing periods
  • No refunds are provided for unused time or unused coaching sessions
  • No refunds are provided after a subscription renewal has been processed

We encourage users to cancel prior to renewal if they do not wish to continue.

5. Coaching Sessions

Coaching sessions included in subscription plans:

  • Must be scheduled within the active subscription period
  • Are subject to availability
  • May be forfeited if not used within the subscription term

Missed or unused sessions are not eligible for refunds or carryover unless explicitly stated.

6. Failed Payments

If a payment fails:

  • Access to Services may be temporarily suspended
  • We may attempt to retry the payment using the provided payment method
  • You may be notified to update your payment information

If payment is not successfully completed, your subscription may be canceled.

7. Access Upon Cancellation or Expiration

When a subscription is canceled or expires:

  • Access to Adaptive Leaders Studio may be removed or limited
  • Access to coaching, learning programs, and related services may be discontinued
  • Certain data may be retained as required for administrative or legal purposes

8. Exceptions

We may, at our sole discretion, provide refunds or credits in exceptional circumstances.

Such exceptions are not guaranteed and are evaluated on a case-by-case basis.

9. Changes to This Policy

We reserve the right to update or modify this Refund & Cancellation Policy at any time.

Updates will be posted on this page with a revised effective date.

Continued use of the Services constitutes acceptance of the updated policy.

10. Contact Us

Adaptive Leaders
info@adaptiveleaders.com